💳 Donation & Refund Policy

Durdharsh Education Foundation

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Thank you for supporting Durdharsh Education Foundation’s Gau Seva mission. Your valuable contribution helps us provide food, shelter, medical care, and protection to needy and abandoned cows. Together, we are creating a more compassionate society by promoting kindness, animal welfare, and community support through dedicated Gau Seva initiatives.

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1. 📋 Scope of Policy

This policy applies to all donations made to Durdharsh Education Foundation through our:

• 🌐 Official website

• 📱 Third-party donation platforms

• 🏦 Direct bank transfers

By making a donation, you acknowledge that you have read and accepted the terms outlined in this policy.

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2. 🔒 Non-Refundable Nature of Donations

All donations made to Durdharsh Education Foundation are strictly non-refundable.

As a registered charitable public trust, funds are immediately committed to our various social projects, including:

• 📚 Education & scholarship programs

• 🏥 Free medical camps & healthcare drives

• 👩 Women empowerment & skill training

• 🏘️ Community upliftment initiatives

• 🌱 Environmental awareness programs

• 🐄 Protect & Care for Stray Cows

Due to the nature of these operations and tax compliance regulations, we cannot retract or refund funds once the transaction is completed.

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3. 🔁 Recurring Contributions

Donors who have enrolled in a recurring donation program may cancel their participation at any time.

Important Points:

• ✅ Cancellation requests must be submitted at least 7 business days prior to the next billing date

• ✅ Cancellation applies only to future charges

• ❌ Any donations already processed are non-refundable

• 📧 Cancellation requests must be sent to our official email or support team

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4. 🚨 Fraudulent or Unauthorized Activity

If you suspect that your payment method was used without your authorization:

• 🏦 Contact your bank or credit card provider immediately

• 📞 Notify Durdharsh Education Foundation within 48 hours of the transaction

• 📋 We will cooperate fully with financial institutions to investigate proven fraudulent activity

Note: Reports made after 48 hours of the transaction may not be eligible for investigation support.

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5. 🔄 Duplicate Transactions

In the event of a verified technical error resulting in a duplicate charge (where the same donation was processed more than once):

Steps to Follow:

1. 📧 Contact our support team immediately

2. 📄 Share your transaction IDs of both charges

3. 🔍 Our team will review and verify the duplicate transaction

4. ✅ If confirmed, the duplicate amount will be rectified accordingly

Only verified technical duplicate transactions are eligible for review. Intentional multiple donations are non-refundable.

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6. 📞 Contact Details

For any queries regarding your contribution or this policy, please reach out to us:
Email Us-  [Your Email]

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Durdharsh Education Foundation is committed to using every donation responsibly and transparently. We thank you for your trust, your generosity, and your belief in our mission to build a better, more equitable society — one community at a time.